Category Archives: From the forums

Another Nail in the SEO Coffin!!

Yet again, Google have made a change to their algorithms that will make it harder for companies to manipulate their search results for marketing purposes. Two recent announcements: Introduction of the ability for users to block entire domains Inclusion of … Continue reading

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Handling Comments on Social Media Sites

I received a report in my inbox this morning stating that top brands tend to ignore customers questions & comments on social networks, and that if the comment was negative the tendency to respond dropped further. There is no doubt … Continue reading

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Managing the E-mail lifecycle

There is no doubt that email is a great way to develop relationships with your customers & prospects, but an understanding of customer life cycles, and how to interact with contacts at each stage of the life cycle is key … Continue reading

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Facebook put a Value on a Fan

A recent piece of research done by Syncapse (a social media management company) claims to have put a value on a facebook fan, and that value is $136.38 (£84.95 at todays exchange rate). Although I am not sure that the … Continue reading

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Tweeters beware

As Twitter takes off as a marketing tool, there is always the temptation to find the most followed hashtag of the moment & start inserting it your marketing to get it into the top feeds. If you are tempted to … Continue reading

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The Growth of the Mobile Internet

When you look at any technology news you can hardly fail to notice the massive growth in smartphones and tablet PCs, led at present by Apple with the iPhone and iPad. The fact that mobile browsing of websites is on … Continue reading

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A “new” metric to track customer engagement

I saw another interesting post on the e-consultacy blog this morning. Entitled  A new kind of email metric It looks at a metric that allows you to measure how long recipients are reading emails for. Although I still have one … Continue reading

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Quantity v Quality in your marketing mix

As I am sure you know, we keep an eye on relevant marketing forums for interesting information, and today I came across a post on the e-consultancy website that I thought was worth sharing. How restaurants are selling with social … Continue reading

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Google adds “visual context” to Analytics

We are always extolling the virtues of Google analytics, and one reason is that Google are continually developing it to make it easier to interpret the data. Their New feature “In page analytics is just such a development. The feature, … Continue reading

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Are you engaging your audience with your marketing?

Email marketing is becoming an increasingly important tool in both Business to Business & Business to Consumer marketing. One key benefit of this channel of communication is the feedback you receive. With most offline marketing, you only get feedback if someone actively gets in … Continue reading

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