Click to call
Linkedin
Twitter
  • Home
  • Expertise
  • Contact Us
  • Testimonial
  • Creative
  • Blog
Menu
  • Home
  • Expertise
  • Contact Us
  • Testimonial
  • Creative
  • Blog
  • info@bsamarketing.com
  • 01457 851111
  • Home
  • Expertise
  • Contact Us
Menu
  • Home
  • Expertise
  • Contact Us
  • Testimonials
  • Creative
  • Blog
Menu
  • Testimonials
  • Creative
  • Blog
Share on twitter
Twitter
Share on linkedin
LinkedIn

Getting the answer…

  I’m sure you’ve experienced this: You’ve had the meeting and prepared the proposal You have sent the proposal and discussed it … but your client won’t make up their mind You try calling… You leave messages… But still you get no reply… Now what? First of all, 2 things you should NOT do:

Ignore the situation

If you do this you will, over time, end up with more and more ‘loose ends’ clogging up your business – they need dealing with.

Assume the worst

Believe it or not, just because someone isn’t responding doesn’t necessarily mean they aren’t interested. If you assume this is the case you will be missing out on potential business.

How to deal…

This is my tip for dealing with this situation. I have used it (in various guises) for many years and it really does work. First of all it is reasonable to assume that if you have left messages asking far a response, your client will have received these – so they know you are trying to get in touch. I started off using  a fax – yes it was that long ago. Take a look here, it is pretty self explanatory: You simply fax the form to your client then, job done! You have ‘passed the responsibility’ to them. If they choose not to reply then so be it – it is fair to delete them from your prospect list, but – and this is the good bit – in my experience you often do get a reply and that reply is regularly quite positive. Even if they aren’t ready to do business now, you have a good, established contact for the future.

Getting up to date:

Nowadays, faxes are so last year! The same process can work using email but don’t try to be clever and embed a tick-box form into you email, this can play havoc with Spam filters. If it is a client who you know reasonably well, I find a simple, two word email can do the trick: Any News?

David Wright

David Wright

I combine professional marketing qualifications and experience with a solid understanding of real business to discuss and advise on building business relationships and market awareness, generating leads using effective marketing communication in a down-to-earth, no jargon way. As well as discussing plans and strategies I am keen to 'get my hands dirty' and work with clients to make sure things happen! I also have a good understanding of the technical aspects of marketing which clients find a real benefit. Technology is a means, NOT an end My main focus is working with business owner/managers £500K to £10m turnover to plan and implement effective market communication and brand awareness as a platform for targeted sales development and business growth.
Twitter
Linkedin
  • info@bsamarketing.com
  • 01457 851111
BSA Marketing
Glossop Gasworks
Arundel Street
Glossop
SK13 7AB
© 2020 BSA
  • Terms & Conditions
  • Data Privacy
  • Contact Us
  • Support
Menu
  • Terms & Conditions
  • Data Privacy
  • Contact Us
  • Support
Contact Us

Let's TALK

Our relationships with our clients are key to our business but we all have to start somewhere. If you have any questions, please drop us a line – or call on 01457 851111

You can also check us out on Twitter or LinkedIn. 

Twitter
Linkedin

Contact Us