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Firefox 4 Issues – Remote XUL no longer supported by default

I know we do not normally give technical tips on this blog, but we have had a couple of calls from clients today, who have upgraded to Firefox V4, and are having some issues. As these issues were easily solved, I thought I would share the solution. The issue has arisen that when trying to access some websites (most common seems to be webmail systems). This results in an error: “Remote XUL. this page uses an unsupported technology that is no longer available by default in Firefox” Fixing this issue is pretty straightforward, and just involves installing an add-on and making a minor configuration change. The add-on can be found via the link below: https://addons.mozilla.org/en-us/firefox/addon/remote-xul-manager/ Once the add-on is installed, you simply need to white list the domain you are trying to access: Orange Firefox button (top Left) -> Web Developer -> Remote XUL Manager Add the domain you are trying to access to the white list, restart Firefox & you should be good to go again. In future if the issue arises again, you will just need to the add additional domains to the white list.

Duncan Wright

Duncan Wright

Over the past 25 years, working in both the corporate world, and the field of SME marketing consultancy, Duncan Wright has developed extensive knowledge & experience that really adds value to BSA Marketing's clients. As a member of the CIM, and as a Chartered Marketer, Duncan has the marketing knowledge to come up with relevant and innovative marketing strategies for clients, whilst at the same time possessing the technical knowledge to turn these strategies into relevant and sustainable marketing campaigns in the real world.
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